Business is a social process. It may be defined as process that converts an outside resource, namely knowledge, into outside results, namely economic results. The purpose of business is to create a customer. The purpose is to provide something ( product, service) for which an independent outsider (customer), who can choose not to buy, is willing to exchange his purchasing power.
The idea of business always defines a satisfaction to be supplied to the market or resource to be made effective in economic performance.

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